Terms and Conditions
GENERAL TERMS AND CONDITIONS OF BUSINESS
Introduction to Terms and Conditions
These terms and conditions apply between all Users of this Website (including but not limited to Members) and B2B Marketing, the owner(s) of this Website. Additionally, these terms and conditions apply to the use of and (where applicable) purchase of B2B Marketing Products and Services, including but not limited to Membership Subscriptions and Events. Please read these terms and conditions carefully as they affect your legal rights.
1 Acceptance of Terms
Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age. Your access to and use of the B2B Marketing Website or Services is subject (unless expressly stated otherwise) exclusively to these terms and conditions. You will not use the Website for any purpose that is unlawful or prohibited by these terms and conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in these terms and conditions. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
1.2 B2B Marketing reserves the right to change these terms and conditions without notice, and Users agree to be bound by such changes. It is the responsibility of Users to check these terms and conditions regularly for any changes.
1.3 If you are entering into these terms and conditions on behalf of your employer or acting as an employee, you warrant that you are authorised to enter into legally binding contracts on behalf of your employer. You further warrant that your employer agrees to be bound by these terms and conditions.
2 Definitions and Interpretations
2.1 Throughout these terms and conditions, the following words will have the following meanings set against them:
“Advertising” : | to include such individual media advertising campaign or programmes of advertising that is purchased by the Client from B2B Marketing; including any elements of third party promotion across all B2B Marketing’s owned channels and platform, including, but not exclusively, banner advertising, reports, webinars, podcasts, emails and website. | ||
“Advertiser” : |
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“Advisory” : | to include any paid consultancy works supplied by B2B Marketing and/or consultants on behalf of B2B Marketing. | ||
“Attendee/Delegate” : | any person attending an Event in person or whom has access to a physical or online Event. | ||
“B2B Marketing” : | shall mean Silver Bullet Publishing Limited of Westgate House, 9 Holborn, London, EC1N 2LL, United Kingdom, Company No. 04460468. | ||
“Bespoke/In Company Training” : | bespoke training or advisory programmes, usually run on the premises of the Client or on a digital platform, exclusively for the use of the Client. | ||
“Client” : | any individual or company purchasing any Product or Service from B2B Marketing. | ||
“Content” : |
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“Copy Date” : | Agreed deadline to supply advertising materials by. | ||
“Directories” : | shall mean the Members Directory and Suppliers Directory collectively. | ||
“Event” : | any live Event hosted by B2B Marketing, including but not limited to any training (online or physical), seminar, webcast, workshop, conferences and awards event as the same may be attended in person or as on Online Event. | ||
“Experts” : | Shall mean all consultants selected by B2B marketing to deliver services, provide advice to clients, create content and host events (digital and physical). | ||
“GDPR” : | General Data Protection Regulation, EU law on data protections and privacy for all individuals within the European Union and the European Economic Area, which came into force on 25 May 2018. | ||
“Intellectual Property” | Namely: Patents, rights to inventions, copyright and related rights, trade marks, trade names and domain names, rights in get-up, rights in goodwill or to sue for passing off, rights in designs, rights in computer software, database rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which may now or in the future subsist in any part of the world. | ||
“Member(s)” : | Users who have an active subscription to a Membership Product, including Propolis. | ||
“Membership Product(s)” : | Services and Content offered to Members in a subscription package upon registering as a Member depending on the specific Membership tier that they have purchased, including Propolis. | ||
“Membership” : | A Members subscription package to a Membership Product, with particular reference to Propolis. | ||
“Online Event/Webinar” : | an Event which Attendees do not attend in person but are given access to a virtual Event online via various interactive tools, including live and on-demand video streaming, web conferencing and online training courses. | ||
“Partner” : | third parties (who may or may not be Members or Users) whom have licensed Third Party Content to B2B Marketing in the form of Partner Downloads. | ||
“Partner Download(s)” : | Third Party Content in the form of a Report created by Partners and which has been uploaded to the Website and available to Users on terms as specified on the relevant part of the Website. | ||
“Podcast” : | are hosted by B2B Marketing and hosted on multiple third party platforms and are covered by intellectual property terms. | ||
“Privacy Policy” : | B2B Marketing’s current Privacy Policy, and the same may be amended from time to time, is currently viewable here: https://www.b2bmarketing.net/b2b-marketing-privacy-policy/ | ||
“Programme” : | succession of Campaign(s) managed by B2B Marketing. | ||
“Propolis” : | Trademarked sub brand of B2B Marketing, comprising of client-side peer to peer membership proposition, referred to herewith in with general membership terms. | ||
“Rate Card” : | our current price list for Advertisements as supplied by B2B Marketing to Advertiser. | ||
“Report(s)” : | individual articles and report available for download or viewing via the Website which may be subject to the payment of a one off fee, or available only as part of a Membership Subscription. | ||
“Sponsor” : | terminology whereby a ‘Client’ commissions any specific body of work or supports any schedule event, which is managed and produced by B2B Marketing. | ||
“Sponsor Content” : | content produced by B2B Marketing on behalf of a client brief or agreed concept. | ||
“Series Booking” : | two or more adverts booked in advance in one order. | ||
“Services” : | collectively or individually as appropriate, any Product or Service provided by B2B Marketing including but not limited to any Services listed on the Website, Reports, Advertising, Products, Membership Products and Events. | ||
“Start Date” : | Agreed date from which the first advertisement is placed. | ||
“User”, “Users”, “You” : | any and all persons who access the site and Services provided by B2B Marketing including but not limited to Members. | ||
“Website” : | the website owned by B2B Marketing with the url: http://www.b2bmarketing.net, https://propolis.b2bmarketing.net and any sub-domains of this site, unless expressly excluded by their own terms and conditions. |
2.2 In these terms and conditions, unless the context requires a different interpretation:
2.2.1 the singular includes the plural and vice versa;
2.2.2 references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of these terms and conditions;
2.2.3 a reference to a person includes firms, companies, government entities, trusts and partnerships;
2.2.4 ‘including’ is understood to mean ‘including without limitation’;
2.2.5 reference to any statutory provision includes any modification or amendment to it;
2.2.6 the heading and sub-headings do not form part of these Terms and Conditions.
3 Intellectual Property and Acceptable Use of Content
3.1 Content may be made available by B2B Marketing through the Website, Propolis and/or its other Products and Services, whether free of charge, in consideration for a specified payment, or as part of a Membership subscription. Such Content may include, without limitation, articles, reports, research, event materials, audio, video, data, tools and other materials made available by B2B Marketing from time to time.
3.2 All Content included on the Website, unless uploaded by Users, Members or Partners or as stated otherwise, is the property of B2B Marketing, our affiliates, licensees or other relevant third parties. By continuing to use the Website Users acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estopple or otherwise, any licence or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.
3.3 Subject to Clause 4, B2B Marketing hereby grants to the User a non-exclusive worldwide licence for the duration of the Membership or in the case of a User who is not a Member, until B2B Marketing may choose to revoke such licence, to download, store, use, reproduce, transmit, display, copy and provide access to Content in accordance with the terms of the Membership (where applicable) and at all times only for the User’s own information purposes and for the avoidance of doubt, not for any commercial or business purposes.
3.4 Notwithstanding any other rights or remedies available to it, B2B Marketing shall have the right to terminate any licence granted to any User, to terminate any Membership (where applicable) or block a User from the Website in the event of any breach by such User of any of the terms and conditions of this licence. Without prejudice to any rights granted herein, B2B Marketing reserves the right to amend, edit or abbreviate or take down any Content at our discretion.
3.5 Subject to Clause 4, Users (whether in their capacity as Members, Users or Sponsors) may create, upload, post or provide User Content or Sponsor Content in connection with the Website, Propolis, or other B2B Marketing Products or Services. By uploading, posting, or providing User Content or Sponsor Content, such Users grant to B2B Marketing its affiliates, successors and assigns, a non-exclusive, royalty-free, perpetual, irrevocable, worldwide right and licence (with the right to sub-license) to:
(i) use, copy, modify, reproduce, adapt, publish, distribute, and display such User Content or Sponsor Content for B2B Marketing’s business purposes, including making such content available to other Users, Members, customers, and subscribers through B2B Marketing’s platforms, services, and publications (including Propolis) and allowing other Members and Users to view, share, comment on, and engage with such User Content or Sponsor Content;
(ii) incorporate such User Content or Sponsor Content into reports, materials, compilations, audio and visual content and other works created by B2B Marketing;
(iii) promote and market B2B Marketing’s services and Events;
(iv) use such User Content or Sponsor Content for Propolis Enhancements and to power Propolis, including: vectorising, processing, and incorporating such content into AI models, databases, and systems that power Propolis; enabling Propolis to analyse, search, retrieve, summarise, synthesise, and generate outputs based on such content in response to queries from B2B Marketing’s members and customers; and modifying, adapting, and processing such content as necessary to facilitate Propolis Enhancements and the operation of Propolis;
(v) use and generate aggregated, anonymised and de-personalised data arising from a User’s use of the Services to: (A) improve, monitor, and develop B2B Marketing’s methodologies, training, quality assurance, tools, and service delivery (including its Propolis platform and related offerings); and (B) generate and share analytical insights, benchmarks, best-practice guidance, or industry trends for Propolis members and other clients; and
(vi) archive and store the such User Content or Sponsor Content.
3.6 To the extent permitted by law, you irrevocably and unconditionally waive all moral rights (including the rights of attribution and integrity) in any content generated under or in connection with these terms and conditions that you may have under the Copyright, Designs and Patents Act 1988 or any similar rights in any jurisdiction, insofar as such rights would restrict or prevent B2B Marketing’s exercise of the rights granted under this Clause 3.5. Where moral rights cannot be waived under applicable law, you agree not to assert such rights against B2B Marketing, its licensees, or customers in relation to any use of such content authorised by these terms and conditions.
3.7 You may not use any part of B2B Marketing’s Content (excluding User Content or Sponsor Content you provide) in the development, training, or enhancement of any software application, including, but not limited to, machine learning systems, large language models (LLMs), artificial intelligence (AI) systems, or similar technologies. This restriction applies to all B2B Marketing Content, including but not limited to text, images, photographs, illustrations, designs, audio and video clips, page layout and formatting (“look and feel”), metadata, data, and compilations, but does not restrict B2B Marketing’s rights as set out in Clause 3.5.
3.8 B2B Marketing owns all compiled reports, benchmarks, indices, platform-generated analytics, aggregated data, and audio and video recordings of events, webinars, and sessions (“B2B Marketing Compilations“). Where B2B Marketing Compilations incorporate or are derived from User Content or Sponsor Content, the licences granted by User under Clause 3.5 apply to B2B Marketing’s use of such User Content or Sponsor Content within the B2B Marketing Compilations, and B2B Marketing may use, publish, distribute, exploit, vectorise, and incorporate into Propolis the B2B Marketing Compilations (including the Users Content or Sponsor Content incorporated therein) without further permission from or payment to Users.
3.9 This Clause 3 shall survive any termination or expiry of this agreement. shall survive any termination or expiry of this agreement.
4 Prohibited Use of the Site by Users
4.1 Upon termination of the subscription, users will no longer have any licensing rights to use or distribute materials obtained through the subscription.
4.2 Users are expressly forbidden to download, store, reproduce, transmit, display (including without limitation via an intranet or extranet site), copy, sell publish, distribute, provide access to Content for any purposes other than as set out herein or sub-licence, rent, lease, transfer or assign any rights in Content, to any other person, commercially exploit or use Content for any unlawful purpose.
4.3 With regard to the uploading, or posting of User Generated Content, and the use of the site more generally, Users may not use the Website for any of the following purposes:
4.3.1 in any way which causes, or may course, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
4.3.2 in any way which is harmful, unlawful, illegal, abusive, harassing, misleading, inaccurate, threatening or otherwise objectionable or in breach of any applicable law, regulations or governmental order.
5 Availability of the Website and Disclaimers
5.1 The Website and Services are provided “as is” and on an “as available” basis. B2B Marketing grants no warranty that the Website or Services will be free of defects and/or faults. To the maximum extent permitted by the law, B2B Marketing provides no warranties (expressed or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. B2B Marketing is under no obligation to update information on the Website.
5.2 Whilst B2B Marketing uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, B2B Marketing give no warranty or guarantee in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
5.3 B2B Marketing accepts no liability for any disruption or non-availability of the Website.
5.4 B2B Marketing reserves the right to alter, suspend or discontinue any part (of the whole of) the Website including, but not limited to, any Products and/or Services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
6 Limitation of Liability
6.1 Nothing in these terms and conditions will:
6.1.1 limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable;
6.1.2 limit or exclude our or your liability for fraud or fraudulent misrepresentation; or
6.1.3 limit of exclude any of our or your liability that is not permitted under the applicable law.
6.2 We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
6.3 To the maximum extent permitted by law, B2B Marketing accepts no liability for any of the following:
6.3.1 any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
6.3.2 loss or corruption of any data, database or software;
6.3.3 any special, indirect or consequential loss or damage;
7 Website Content and Services
7.1 Except as otherwise expressly agreed to by B2B Marketing in writing, information regarding B2B Marketing Products and Services is subject to change without notice.
7.2 Information about B2B Marketing Products and Services made available on and/or through this Website shall not constitute a representation, warranty or other commitment by B2B Marketing with respect to any Product or Service unless otherwise expressly agreed to by B2B Marketing in writing.
7.3 Without limiting the generality of the foregoing, B2B Marketing hereby disclaims all warranties, expressed or implied, as to the accuracy, suitability for any purpose or completeness therefore.
8 Third Party Content
8.1 This Website makes available certain Content that has not been created by B2B Marketing either via hyperlinks which may take Users to websites not controlled or maintained by B2B Marketing, or as hosted via the Website whether or not such Content is available free of charge, to Members only or for a fee, for example Partner Downloads, Member Profiles and other materials posted by other Users on the Website blogs and forums (“Third Party Content”).
8.2 Any copying distribution, reproduction, retransmission, or modification of any of the Third Party Content or any information or materials appearing in such Third Party Content, whether in electronic or hard copy form, is subject to the prior written permission of the author and publisher of such Third Party Content.
8.3 Third Party Content is not the responsibility of B2B Marketing, and Users acknowledge and confirm that B2B Marketing has no control over the opinions, information, legality of products, or accuracy of facts or statements contained in such Third Party Content and furthermore, B2B Marketing cannot guarantee and makes no representation or warranty as to the accuracy, veracity or completeness of any such information provided. Nothing contained within Third Party Content necessarily represents the point of view of B2B Marketing.
8.4 B2B Marketing cannot and does not confirm each User’s identity, whether or not they are a Member. B2B Marketing allows Members to give access to information about themselves to other Members but does not control the information provided by Users or Members.
8.5 In the event that you have a dispute or issue with one of the other Users, you agree to unconditionally release B2B Marketing (and our officers, directors, agents, subsidiaries and employees) from any and all claims, demands and damages (actual or consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
8.6 Downloading Third Party Content such as within the ‘Partner Download’ area may involve B2B Marketing sharing personal data collected during registration with the authors of such Third Party Content. Users wishing to download such Third Party Content should refer to our Privacy Policy (appendix) prior to downloading. Users who do not wish to have their data shared in this manner should not download such Third Party Content.
9 Membership
9.1 Users may become B2B Marketing Members in order that they may gain access to additional Content (including Third Party Content) and Services in accordance with the various Membership tiers as defined on the Website. In consideration for such fees (where applicable) as specified therein and agreement from the Users to Participate as a Member. Subscription to any Membership Product is subject to the acceptance of these terms and conditions, Privacy Policy and specifically the following:
9.1.1 In order to deliver the purchased membership experience, all persons operating under the Propolis name (includes FTEs of Silver Bullet Publishing Ltd and third-party consultants, i.e. ‘Propolis Experts’) will record virtual calls for storage and analysis in our internal system. This data will be analysed by those persons operating under the Propolis name to:
a.) keep a log of client activity to ensure value is being delivered;
and b.) surface trends in our serviced market(s) to generate de-personalised content using aggregated data only.
Specific names and companies will never be revealed to those outside of those operating under the Propolis name (the FTE staff of Silver Bullet Publishing and Ltd and third-party consultants, i.e. ‘Propolis Experts’). The data is stored and protected in our chosen third-party vendor, FourFour.ai, whose T&Cs are provided here. All clients retain the right to reject a given ‘call’ (i.e. a video call with an FTE or third-part consultant employed by Silver Bullet Publishing Ltd), with the option to withdraw consent at the beginning of the call.
Propolis members will also have access to the Propolis Community Index – a survey-based dashboard of data collected from Propolis members and third-parties. As with the content named earlier in section 9.1.1., such information is de-personalised, with no names and companies ever named. Such information is and will remain the intellectual property of Silver Bullet Publishing. Silver Bullet Publishing hereby grants to Propolis members an exclusive worldwide licence to data provided in the Propolis Community Index for the duration of membership to download, store, use, reproduce, transmit and display material for the members’ own purposes.
9.1.2 In order to become a Member User’s are required to complete a registration form. Membership may be confirmed via signed an electronic agreement management platform a purchase order email. The User represents and warrants that the information given in that registration will be truthful, accurate and complete. B2B Marketing will hold all such information in accordance with the terms of B2B Marketing’s Privacy Policy and it may be used to validate the Users registration for Membership.
9.1.3 Each Member’s Profile will automatically appear in the Member’s Directory, (and the Suppliers Directory where Members qualify for and opt into inclusion therein), and profile information will be published in accordance with the terms of B2B Marketing’s Privacy Policy. It is the Member’s responsibility to maintain an accurate and up to date profile.
9.1.4 Any subscriptions to Membership Products will be agreed with Propolis Account Manager and are deemed to commence from the date of receipt of User’s completed order, registration form or online registration in accordance with Clause 9.1.2
9.1.5 By subscribing to our services, you agree to an initial membership product subscription term as specified in your order. Upon the expiration of the initial term, your product subscription will automatically renew for successive renewal terms of the same duration as the initial term (e.g., 12 months), unless either party provides written notice of its intent not to renew at least 30 days prior to the expiration of the current term. The applicable subscription fee for each renewal term will be on the terms and at future rates unless otherwise agreed in writing. You authorise us to charge the payment method on file for any renewal fees.
9.1.6 Members may cancel their renewal at any point throughout their annual subscription. A minimum 30 days notice, before the Renewal Date, is required for cancelations at no cost. To cancel any Membership Product, Members must inform B2B Marketing in writing by emailing [email protected].
9.1.7 In all cases of Membership, Membership is purchased at a single individual contact level and cannot be transferred to or shared with other parties throughout the 12 month period unless a relevant team member leaves the business or goes on maternity leave/long term sick leave.
9.1.8 B2B Marketing does not claim ownership of the materials, in any format including, but not limited to, text, images, photographs, audio or video, that you provide (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community.
9.1.9 Platform Propolis sits on a Zapnito issued site, where all Users will opt into their terms and conditions of use, privacy and cookie policy zapnito.com/terms/.
9.1.10 Limitations of Advice:
9.1.10.1 All advice that Experts provide within the site, across all higher touch points, including advisory, Marketing Maturity Diagnostic (MMD), Ask an Expert and Power Hours, will be seen as advice and guidance only and provided in good faith. B2B Marketing nor their Experts will not be held liable got the consequences of any advice given.
9.1.11 B2B Marketing excepts Users of the Website to conduct themselves in an appropriate manner and not in any way which is harmful, unlawful, illegal, abusive, harassing, misleading, inaccurate, threatening or otherwise objectionable or in breach of any applicable law, regulations or governmental order.
9.1.12 By becoming a member of Propolis, Members consent to the use of their company logos on the closed private Propolis page and acknowledge they may be contacted by other Members of Propolis via the Propolis site.
9.1.13 By becoming a Member of Propolis, Members consent to the use of your Propolis profile being listed on the Members Directory.
9.1.14 By becoming a Member of Propolis you are consenting to receive calendar invites to Propolis Events.
9.1.15 By becoming a Member of propolis, Members consent to the sharing of any marketing objectives and business priorities with the Propolis marketing team and experts
9.1.16 If a Member posts a question to the Propolis community you consent to the community viewing the information contained in that question.
9.1.17 If a Member leaves Propolis, we reserve the right to keep any question or content which has been posted on the Site under the Member’s name for such period as the same is considered relevant.
9.1.18 B2B Marketing reserve the right to retain your Community Index data and insights from all recorded calls and survey team results to add to the benchmarking community data. This will be anonymous and depersonalised when shared outside B2B Marketing.
9.1.19 All available elements of Membership must be utilised within the contracted membership period. Unused elements cannot be carried forward to the future years Membership.
9.1.20 By becoming a member of Propolis you agree to abide by the Propolis Community Policy which can be found here
10 Membership subscriptions can be purchased as:
10.1 Twelve month contract:
10.1.1 Membership subscriptions are activated on receipt of a signed electronic agreement, the receipt of a purchase order email or upon payment, for immediate
10.1.2 No discounts or rollovers apply for single-year contracts, and all services must be utilized within the 12-month period
10.1.3 Single-year contracts automatically renew unless cancelled in writing at least 30 days before the renewal date.
10.1.4 Unless otherwise agreed, auto renewals will be on the terms and rates of the present subscription plan.
10.2 Multi-Year Contracts:
10.2.1 Multi-year contracts are offered for durations of two or three years, providing Members with reduced rates or additional benefits as specified at the time of agreement.
10.2.2 Fees for multi-year contracts are invoiced annually or as agreed with the Account Manager.
10.2.3 Members must notify B2B Marketing of cancellation in writing at least 30 days before the renewal date of the final year to avoid automatic renewal. Unless terminated earlier in accordance with Clause 15 (Termination), this agreement shall continue for the same duration as the initial term (e.g., 24 months) at the end of each Extended Term.
10.2.4 Unless otherwise agreed, auto renewals will be on the terms and rates of the present subscription plan.
11 Advisory and Training
11.1 Online, Open Course and In Company Training
11.1.1 In the event of any Client postponement of pre-agreed In Company training sessions dates, 50% of total cost, or minimum sum of £5,000/€6,000/$6,000 whatever is the greater, will be recharged to the client to move to a new date. This sum is to be paid not less than 30 days from the date of cancellation of the Event. The Client will be charged in addition the sum originally agreed upon the fixing of a new date.
11.1.2 Date of the training are to be agreed in writing withing 2 weeks of the contract being signed. In the event of failure to do so due to the fault of the client B2B will not be liable to host the Event and no refund will be issued. B2B Marketing will ensure to the best of their ability that there is no undue delay in hosting the Event.
11.1.3 The Synopsis/Content of the training must be agreed, in writing, not less than 4 weeks before the training date. In the event of failure to do so due to the fault of the client, B2B Marketing will not be liable to host the Event and no refund will be issued. B2B Marketing will ensure to the best of their ability that there is no undue delay in hosting the Event.
11.1.4 Cancellations and Refunds: When a customer has confirmed the purchase of a ticket, via either ecommerce, phone, email or electronic agreement management platform there will be a 48 hour cooling off period, from the time of confirmation, where a refund will be made. Thereafter, all tickets for Events are non-refundable. They are transferable, by name, to colleagues within the business, with written consent.
11.1.5 Limitations of Advice: All advice that Experts, consultants and trainers provide will be seen as advice and guidance only and provide in good faith. B2B Marketing will not be liable for the consequences of any advice given.
12 Event: Conference, Webcast, Roundtables and Awards
12.1 The booking and attendance at all Events shall be subject to the following:
12.1.1 Payment Policy:
Super Early Bird/ Early Bird Ticket Terms:
Super Early Bird, Early Bird and other discounted tickets are offered on the condition that payment is received within 30 days of the booking date. If payment is not received within this period, the discounted rate will automatically expire, and the ticket price will revert to the standard delegate rate. The delegate remains liable for the full ticket fee, as bookings are non-refundable and non-cancellable.
Standard Ticket Terms:
Payment for standard rate tickets must be made in advance of the event taking place. Payment is due within 30 days of the invoice date, or by the event date, whichever is earliest. Non-payment of standard rate tickets prior to the event may result in the delegate being denied entry on the day.
Fees and Payment Methods:
The relevant fees and payment methods are listed with each Event description and are also subject to VAT. VAT is applicable for all attendees irrespective of their place of business.
12.1.2 Attendee Substitutions: Entry to Events is permitted only to the named individuals who have booked such entry. Should an Attendee wish to nominate someone else to attend in their place, they must contact B2B Marketing at least 48 hours prior to the commencement of the Event, or such other time as B2B Marketing deem reasonable in the circumstances. For the avoidance of doubt, should you nominate an alternative Attendee, you warrant and confirm that they will agree to the terms and conditions herein, or you shall remain primarily liable for such substitution Attendee. B2B Marketing reserve the right to refuse nominees attending the Event without reason.
12.1.3 Changes to Events: B2B Marketing aims to deliver high quality Events in the manner in which they are advertised. However, it may become necessary to alter and/or change certain elements including by way of example the choice of speakers, venue, date and timings although this list is illustrative and shall not be deemed to be exhaustive. B2B Marketing shall, where reasonable and possible to do so, make such reasonable changes to Events if necessary, and shall inform Attendees of any such relevant changes in a reasonable time before the relevant Event. For the avoidance of doubt, B2B Marketing shall accept no liability of breach of contact if such changes are necessary, and Attendees shall not receive a refund of any fees payable.
12.1.4 Cancellations and Refunds: Once a customer has confirmed purchase of a ticket via either phone, email or an electronic agreement management platform there will be a 48-hour cooling off period from the time of confirmation, where refunds will be permitted. Thereafter, the delegate place is reserved, and the booking cannot be cancelled or refunded. Tickets are transferrable, by name, to colleagues within the business, with written consent of the ticket nominee or the finance department. The delegate remains responsible for payment of the applicable ticket fee, regardless of attendance.
12.7 Webcasts/Online Events/Podcasts
12.7.1 B2B Marketing may require that Attendees access Online Events via a third party website channels including but not limited to the following providers (although this is subject to change) ;
- Zoom sessions www.zoom.com/en/products/single-session-events,
- Microsoft teams www.microsoft.com/en-gb/microsoft-teams
- Google meet www.meet.google.com/landing, (“Channel”).
Attendees acknowledge and confirm that such access may require Attendees to be subject to any terms and conditions required by the owner of such third party Channel (‘Channel Owner’) including any registration requirements, and their privacy policies.
12.7.2 B2B Marketing accepts no liability for any error, fault, or interruption in the service of any Channel or Channel Owner.
12.7.3 In accordance with B2B Marketing’s Privacy Policy, Attendees consent to our sharing the following information, in accordance with GDPR.
12.7.3.1 Data from Attendee’s Member Profile and/or collected upon registration to view the Online Event with the relevant Event Sponsors and Channel Owners;
12.7.3.2 Details of the Content you have viewed on that Channel and viewing times with the relevant Channel Owner;
12.5.3.3 See Appendix 1 for Privacy Policy for details.
12.5.4 For the purpose of this agreement “Event Sponsor” means any third party who sponsors an Event in exchange for brands promotion, thought leadership opportunities and the leads generated from the Event audience where applicable.
12.5.5 Attendees agree that the relevant Channel Owner or Event Sponsor may contact Attendees for such purposes as replying to Attendee queries, improving their services, conducting surveys, to deliver promotional material to Attendees. Event Sponsors receiving personal information from B2B Marketing do not have any independent right to share this information. in registering with a Channel to view an Online Event Attendees agree that Attendee’s information personal and other information may be shared with the Event Sponsor and we encourage you to review the relevant Event Sponsor’s own privacy policy to ensure Attendee is satisfied with the provisions as previous stated, B2B Marketing does not control the activities of Event Sponsors or Channel Owners in the control and protection of personal information.
12.6 For the avoidance of doubt no liability is accepted on the part of B2B Marketing for any statements or opinions expressed (whether by Attendees, speakers or otherwise) at Events.
12.7 Event Sponsorship and exhibition space: In all cases where an agreement of Event Sponsorship, incorporating exhibit space, not limited to fixed shell scheme but also including space provided to a Client to erect their own stand; the Client must abide by the limitations of the agreement.
12.8 With regards to any sponsor running a webinar programme or single Event through any of our platforms they must agree to:
12.8.1 Whatever pre-agreed timelines, B2B Marketing reserves the right to cancel the Event and offer no refund, if the Client deviates from them, so compromising the success of the Event.
12.8.2 For the following media products: reports, webinars and roundtables, B2B Marketing will produce a detailed timeline and schedule of activity. If due to delays or changes of scope to the agreed timelines occur as a result of the Client missing deadlines, then the Client will be liable to a £250 per day charge until the next date. This will be capped at 15% of the original media charge and this will be paid in full before the Event.
12.9 Roundtables
12.9.1 Roundtables are considered an ‘Event’ and governed by all terms and conditions covered within.
12.9.2 With regards to any Sponsor, running a roundtable programme or single Event through any of our platforms they must agree to:
12.9.3 Whatever pre-agreed timelines, B2B Marketing reserves the right to cancel the Event, and other no refund, if the Client deviates from them so comprising the success of the Event.
12.9.4 If the Sponsor requests any delays to the project which are agreed outside the terms, from the pre-agreed timelines, then the Client will be liable to a £250 per day charge until the next Event date. This must be paid in full before the Event.
12.9.5 Vendors and Agents are not permitted to market or sell their own product and if this does occur B2B Marketing will terminate the contract between the parties with immediate effect by notice in writing.
12.10 Awards
12.10.1 Some areas of any awards Website may require registration. By completing the initial registrate form and by entering your personal details, you will be deemed to have accepted these terms and conditions. If you have registered with us and subsequently change your details, you should immediately notify us of any changes by emailing [email protected].
12.10.2 For the purposes of this agreement “material” means material including, without limitation, text, video, graphics and sound material published on the B2B Marketing Website, whether copyright of any B2B Marketing awards programme or third party.
12.10.3 You may download and print extracts from the material and make copies of these for your own personal and non-commercial use only. You are not allowed to download or print the material or extracts from it in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on any B2B Marketing awards programme.
12.10.4 You must not reproduce any part of any B2B Marketing awards programme or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form unless we have indicated that you may do so providing the grounds for the request.
12.10.5 We may at our absolute and unfettered discretion allow you to distribute or reproduce other parts of any B2B Marketing awards programme or the material. You should email [email protected] if you wish to apply for permission to do so.
12.10.6 If you want to submit material to us for publication on any B2B Marketing awards programmes, you may do so on the following terms and conditions:
12.10.6.1 Publication of any material you submit to us will be at our sole discretion. We reserve the right to make additions or deletions to the text or graphics prior to publication or to refuse publication.
12.10.6.2 You warrant to us that any material you submit to us is your own original work and that you own the copyright and any other relevant rights.
12.10.6.3 You warrant that the material you submit is not obscene, offensive, defamatory of any person or otherwise illegal.
12.10.6.4 You acknowledge that any breach of these warranties may cause us damage or loss and you agree to indemnify us in full and permanently against any third party liabilities, claims, costs loss or damage we incur as a result of publishing material you submit to us including consequential losses.
12.10.7 By entering the awards, entrants understand that the information they provide about their company (excluding but not exhaustively turnover and pre-tax profit information which will remain confidential at all times) may be used by any B2B Marketing awards programme for marketing purposes at any time in the future.
12.10.8 Should a company be found in the reasonable opinion of B2B Marketing to behave in an illegal, unethical or fraudulent manner B2B Marketing reserves the right to revoke the company’s status in the competition and including status from previous years. If this occurs B2B Marketing will contact the company in question to inform them in writing of the decision. They will be removed from our Website and will not be permitted to use their status logos on any of their company material.
13 Event Refund and Cancellation Policy
13.1 In the case of all B2B Marketing “Events” including but not exclusively the awards, In Company training, all tickets and “Sponsorship” purchased are non-refundable, at the point of purchase. No tickets are transferable to other Events. No “credits” are transferable to other Events.
13.2 B2B Marketing reserves the right to cancel any Events. If for any reason the Event is postponed to another date, venue or format, if the Event is postponed within a reasonable timeframe, with similar content, the Delegate contract will remain in force and roll over to the new date.
13.3 Event Sponsorship and Exhibition Space: in all cases where an agreement of Event Sponsorship, incorporating exhibition space, not limited to fixed scheme but also including space provided to a Client to erect their own stand; the Client must abide by the limitations of the agreement and space provided. All Event sponsorship agreements will be in writing and binding on the Client. B2B Marketing reserves the right to cancel any Event Sponsorship contracts. If, for any reason, the Event is postponed to another date, venue or format, if the Event is postponed within a reasonable timeframe, with similar content, the Sponsorship contract will remain valid and roll over to the new date.
14 Pricing
14.1 Prices for any of B2B Marketing Services or Products are subject to change without prior notice. B2B Marketing aim to regularly update all publicly available sources of price information via the Website to ensure that you have accurate information available to you when you order.
14.2 The description and price of any Service purchased hereunder will be confirmed in B2B Marketing’s dispatch note and/or invoice or at point of payment if purchased online.
14.3 Once the parties have agreed contracts B2B Marketing will carry out the work under a fixed fee to be agreed between the parties. If the work required falls outside of the scope of the agreed terms then B2B Marketing will notify the Client of this and advise of any extra costs that will be incurred to complete the contract.
15 Termination
15.1 Without affecting any other right or remedy available to it, either party may terminate this agreement with immediate effect by giving written notice to the other party if:
15.1.1 The other party fails to pay an amount due under this agreement on the due date for payment and remains in default not less than 14 days after being notified in writing to make such payment.
15.1.2 The other party commits a material breach of any term if this agreement and (if such breach is remediable) fails to remedy that breach within a period of 14 days after being notified in writing to do so.
15.1.3 The other party takes or has taken against it (other than in relation to a solvent restructuring) any step or action towards its entering bankruptcy, administration, provision liquidation or any composition or arrangement with its creditors, applying to court for obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntary or by order of the court), being struck off the register of companies, having a receiver appointed to any of its assets, or its entering a procedure in any jurisdiction with a similar effect to a procedure listed in this Clause.
15.1.4 The other party suspends or ceases, or threatens to suspend or cease, carrying on business.
15.1.5 The other party’s financial position deteriorates so that is the reasonable opinion of B2B Marketing its ability to give effect to the terms of this agreement is in jeopardy.
15.1.6 The other party (being an individual) dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing their own affairs or becomes a patient under any mental health legislation.
16 Automatic Renewal
16.1 This Agreement shall commence on the date the User’s completed order, registration form, or online registration is received (in accordance with Clause 9.2). Unless terminated earlier in accordance with Clause 14 (Termination) or this clause, the Agreement shall continue for an initial term of 12 months (Initial Term).
At the end of the Initial Term, and at the end of each subsequent 12 month period (each an Extended Term), the Agreement shall automatically renew for a further 12 month period unless terminated in accordance with this Agreement. Renewal shall be on the then current terms and applicable rates.
16.2 Either party may give written notice to the other party no later than 30 days before the end of the Initial Term or the relevant Extended Term, to terminate this agreement at the end of the Initial Term or the relevant Extended Term, as the case may be.
17 Payment Policy
17.1 Unless specified herein or at point of purchase to the contrary B2B Marketing invoices for any Service are due for payment 30 days from their date. B2B Marketing reserve the right to charge for costs and expenses incurred in recovering late payment and to charge interest on overdue amounts at the rate in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date.
18 Confidentiality
18.1 Each Party undertakes that is shall not at any time disclose to any person any confidential information concerning the business, assets, affairs, customers, clients or suppliers of the other party, as permitted by Clause 18.2
18.2 Each party may disclose the other party’s confidential information:
18.2.1 To its employees, officers, representatives, or advisors who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with the contract. Each party shall ensure that its employees, officers, representatives or advisors to whom it discloses the other party’s confidential information comply with this Clause 18; and
18.2.2 As may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
18.2.3 No party shall use any other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the contract.
19 General
19.1 Dependence on B2B Marketing Services: the contents of any B2B Marketing Services or the Website do not constitute advice and may not be relied by the customer. B2B Marketing shall not be liable for direct, indirect or incidental damages resulting from your use of information, commentary, advice or other content on the Website or Services. You agree to indemnify B2B Marketing against any actions, claims, proceedings or liabilities arising from your use of the Website or Services.
19.2 Data Protection: B2B Marketing may use personal information which B2B Marketing hold about Users to provide B2B marking products and services to Users, for credit control and market research purposes and to inform Users about B2B Marketing products and Services, legal developments and training sessions or Events which we believe may be of interest to Users. For further details please consult our Privacy Policy.
19.3 Force Majeure: if by reason of labour dispute, strikes, inability to obtain labour or materials, fire or other action of the elements, accidents, power or telecommunications failure, customs delays, governmental restrictions or appropriation or other causes beyond the control of a party, such that B2B Marketing is unable to perform in whole or part its obligations set forth in these terms, then B2B Marketing shall be relieved of those obligations to the extent it is thereby unable to perform and such inability to perform shall not make B2B Marketing liable to any other party.
19.4 Users may not assign any of their rights under these terms and conditions to any other person. B2B Marketing may transfer their rights under these terms and conditions where B2B Marketing reasonably believes Users rights will not be affected.
19.5 These terms and conditions may be varied by B2B Marketing from time to time. Such revised terms will apply from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
19.6 These terms and conditions contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
19.7 The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
19.8 If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable that provision or part-provision will to the extent required be deemed to be deleted and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
19.9 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.
19.10 B2B Marking will collect behavioural data which will be shared for marketing purposes.
19.11 Governing law: The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
19.12 Jurisdiction: Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.
20 GDPR
20.1 Under GDPR we are not required to obtain consent if we have a lawful basis of ‘legitimate interest’ for collecting and sharing data. Our lawful basis of legitimate interest is explained in our privacy policy which may be found at https://www.b2bmarketing.net/privacy-policy/.
20.2 With regards to sharing event physical delegate data with session Sponsors, we state clearly on our Events Websites the following: “When you register for any of our partner sessions, your data will also be shared after the event with the partner hosting that session, who may contact you with further relevant information. For more information on how we process your personal data please see our privacy policy”.
20.3 When delegates are enabled to register for partner sessions we will state clearly on the registration page the name of the Event partner we will be sharing their data with.
20.4 With regards to the exhibitors for physical Events we provide exhibitors with scanners so they can request permission to collect data from visitors to their stands . We state clearly on our Events Website that “We provide our event exhibitors with scanner equipment to collect and use data from visitors to their stands. It’s entirely voluntary for you to provide this data”.
20.5 On receipt of any data obtained from B2B Marketing, as per any sponsorship agreements, the Client is expected to used that data within the framework of GDPR and legitimate interest.
20.6 The Client must only continue to communicate with that contact within the same narrative at the point where the data was harvested. B2B Marketing will not be liable to any consequences, which might befall the Client if the subsequently communicate with any other narrative.
20.7 In line with GDPR, in advance of any scheduled broadcast, the newly procured list will need to be sent a bespoke email acknowledging the source of data, giving them the intent of their data usage and offering them to opt-out of future communications.
20.8 The site may provide, or third parties may provide, links or other means to obtain access to information from other persons, World Wide Web sites or resources. Because B2B Marketing has no control over such persons, sites and resources, you acknowledge and agree that B2B Marketing is not responsible for the available of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites and resources. You further acknowledge and agree that B2B Marketing shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.