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    Customer journey maps and buyer personas

    B2B MarketingBy B2B Marketing

    Today’s buyers have more ways to interact with businesses than ever, but this doesn’t always translate to a positive customer experience.This paper from Silverpop, an IBM company, shows how customer journey maps and buyer persona marketing can facilitate your contacts’ purchase decisions and improve customer experience.

    Today’s buyers have more ways to interact with businesses than ever, but this doesn’t always translate to a positive customer experience.

    This paper from Silverpop, an IBM company, shows how customer journey maps and buyer persona marketing can facilitate your contacts’ purchase decisions and improve customer experience.