Harvard hits £1 million profit and staff retention at 90% high

Summary

Driven by a passion for tech and fuelled by an open, diverse and entrepreneurial culture and strong vision, Harvard has delivered seven years of continual growth since 2011. This culminated in a defining 2017 which saw it grow revenue by 32% and profits by 28%, hitting £1 million profit for the first time.

This growth was achieved by increasing and continually improving the depth of expertise and breadth of service. In 2017, this saw the agency invest heavily in its planning function, hire its first creative director and develop its eight-person creative division.

The strategy has paid off. It’s added 25 new clients to its roster in the past year including established names such as Vodafone Enterprise and SAP; West Coast disruptors Square and Dropbox, and Facebook’s B2B collaboration tool Workplace, all while retaining 95.2% of its revenue.

But success isn’t just about the numbers. A focus on its incredible talent has seen staff retention maintained at 90%, while its NPS score increased to 9 out of 10 employees who would recommend Harvard as a great place to work.